Global Remote IT Support Architect – Cloud & Azure Innovation
Work From Anywhere | Global (Preferred overlap: Lagos Time Zone)
About Cavista:
Cavista empowers organizations worldwide as a leader in remote-first technology solutions. Our global innovation network delivers tailored software and expert consultation, propelling businesses of all sizes to excel in the digital economy—where location is never a limitation.
The Opportunity: Architect and Elevate Our Remote-First Digital Ecosystem
We seek an autonomous Global IT Support Architect passionate about designing and maintaining secure, high-impact digital workspaces. You will enable seamless productivity for our diverse, distributed team while innovating at the frontier of cloud-first operations.
You are a cloud-native problem solver with deep Microsoft Azure expertise, a champion of security best practices, and a proactive enabler of asynchronous, global teamwork.
| Job Type | Full-Time, Fully Remote (Location Independent) |
| Experience | 1–3 years |
| Qualifications | BA/BSc/HND or Equivalent Demonstrated Skills/Certifications (e.g., Azure Administrator Associate) |
| Job Field | Cloud Computing, IT Support, Cybersecurity |
Key Responsibilities: What You’ll Shape and Deliver
As a self-driven innovator, you’ll systemize improvements that elevate the digital experience for every member of our international community.
- Cloud Infrastructure Stewardship: Architect, monitor, and optimize robust IT environments with emphasis on Microsoft Azure (VMs, networking, storage), ensuring resilience and scalability.
- Identity & Access Orchestration: Oversee Azure Active Directory (Azure AD) for seamless user lifecycle management, advanced access governance, and enforcement of security protocols (e.g., Conditional Access).
- Global Technical Support: Deliver expert, remote-first troubleshooting for cloud-centric issues—empowering end-users to solve complex hardware, software, and network challenges autonomously.
- Remote Work Enablement: Champion and optimize cloud-based collaboration (Office 365), VPN access, and remote desktop solutions—removing barriers to productivity across time zones.
- Digital Security Implementation: Advance Azure security best practices (RBAC, identity protection) and ensure endpoint security for all device platforms (Windows, macOS, Linux).
- IT System Maintenance: Lead proactive system updates, patch management, and software deployments to uphold security and operational excellence globally.
Required Skills & Experience: Skills-First, Global Mindset
We prioritize demonstrable skills and hands-on experience above conventional credentials.
- Cloud Mastery: Substantial experience administering Microsoft Azure (Azure AD, VM deployment, cloud security). Azure certification (e.g., AZ-104) is a major plus.
- Support Experience: 1–3 years in a technical support or helpdesk capacity, troubleshooting contemporary OS platforms (Windows, macOS, Linux).
- Digital Workflow Fluency: Solid experience with Office 365 admin, networking protocols (TCP/IP, DNS), and managing cloud services.
- Systematic Problem-Solving: Skilled in ticketing systems and ITSM frameworks (ITIL, etc.), effectively managing and prioritizing global tickets.
- Cybersecurity Focus: Up-to-date on cybersecurity best practices, firewall configuration, and endpoint protection strategies.
- Remote Work Competencies: Outstanding written and verbal communication, thriving in both independent and collaborative remote work within asynchronous, global teams.
Method of Application
Are you ready to architect the future of global remote work with your cloud expertise?
Interested and qualified? Apply directly on the Cavista career platform: Cavista on https://jobs.smartrecruiters.com
